Processing Time:
All orders are processed within 2–5 business days after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Shipping Time:
Our products are shipped directly from our international suppliers (mainly from Asia).
Estimated delivery time:

  • United States / Canada / Europe: 10–25 business days

  • Australia & New Zealand: 10–30 business days

  • Other countries: 15–35 business days

Delivery times may vary due to factors such as customs, holidays, or local courier delays.

Shipping Costs:
We offer Free Shipping on most products (unless stated otherwise at checkout).

Order Tracking:
Once your order ships, we’ll send you a tracking number via email. Please note that it may take a few days for tracking information to update.

Wrong Address / Missing Info:
Please make sure your shipping address is correct before placing the order. We are not responsible for packages lost due to incorrect or incomplete addresses.

Customs & Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Lost or Delayed Packages:
If your order hasn’t arrived within 45 days from the date of shipment, please contact us. We’ll work with our suppliers to resolve the issue or offer a replacement/refund where applicable.